by Doug McClure | Aug 19, 2019 | Business Excellence
Every time we have an interaction with our customers, we are presented with an opportunity to give them a wonderful experience. To achieve this, we need to have a deep grasp of what our customers expect. Of course, most employees are trained to be polite, have a...
by Doug McClure | Aug 16, 2019 | Business Excellence
Brand visibility is the key to consistency in business. Your brand should stand for something unique for consumers to differentiate your business from others. A style guide can help you maintain consistency if you get it right. This vital document outlines the set...
by Doug McClure | Aug 12, 2019 | Business Excellence, Leadership
Incorporating team building activities into your organization can wonder for your team. It’s obvious that a happy team is the key to employee retention, increased productivity and staff morale. Whether you’re a large or start-up organization, there are a...
by Doug McClure | Aug 9, 2019 | Business Excellence, Personal Development
Do you dream of getting a promotion at your job? Well, your ambitions can become a reality if you play your cards well. You’re mistaken if you expect anything to be handed on a silver platter. That annual salary raises you keep anticipating will not happen out...
by Doug McClure | Aug 8, 2019 | Business Excellence, Business Planning
Of the businesses established each year in the U.S., a considerable number of them are started by family members, especially brothers. However, what most don’t know is that starting a family business has its unique challenges. It’s when the business is in...
by Doug McClure | Aug 7, 2019 | Business Excellence
Success in business first originates from the inside before making its way to the world. Its seed is sown in the form of our attitude. Attitude is important because it has an impact on our work performance, our relationships and on everyone who’s around us....
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